This is a copy of an email I've just sent to Doncaster Consumer Services:
I am writing to you to report what happened to me this morning.
At approximately 08:55 this Morning (Sat. April 29) I entered the Kwiksave store in the Waterdale precinct and noticed what I thought was a good bargain; 3 litre bottles of orange cordial for 69p. and so picked one up and placed it in my basket. However, when I arrived at the till I was informed that the price had just been increased to 99p. When I explained that there was a price label in the shelf showing 69p. which must have been subsequently removed, the manager in effect called me a liar.
I am therefore initially writing to you for clarification on the matter as to what exactly my rights are on this occasion before I decide to take matters any further. I am convinced that this is an example of unfair trading; if you wish to contact Kwiksave on my behalf, in the first instance all I am asking for is a 30p. refund and a written apology from the manager.
Yours Sincerely
A. L. Firth
