I was in Farm Foods frozen food store a few minutes ago and went up to the till to pay for some frozen fish fillets. Although the price of £1 was written in large lettering on the box, the assistant tried to charge me £1.25 because that's what came up on the till when he scanned the box. I told him that the price was only £1 and explained to him that the relevant consumer protection legislation staes that you can't overcharge people. Anyhow, I knew my rights and insisted that he call for the manageress; she was very polite, confirmed everything I said and only charged me £1.
By the way, I've used the word 'professional' in the title because although I'm unemployed, I consider myself to be a professional consumer champion - or, if you prefer, complainer.
